Privacy Policy
Last updated: August 18, 2026
Pinnacle Network & Security LLC ("Pinnacle," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what information we collect when you visit pinnaclenetsec.com (the "Site"), how we use it, and the choices you have.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly. When you submit our contact form, we collect your name, email address, phone number, company name, and any details you include about your network engineering or security needs.
- Information collected automatically. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device type, referring/exit pages, and the date and time of your visit. This is typically collected via standard web server logs and hosting infrastructure.
- Cookies and similar technologies. We may use essential cookies required for the Site to function properly. We do not currently use advertising or cross-site tracking cookies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and consultation requests
- Provide, evaluate, and scope network engineering and security services
- Communicate with you about your project, proposal, or account
- Maintain the security, integrity, and performance of the Site
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. How We Share Information
We may share information with trusted third-party service providers who help us operate the Site and deliver our services, such as website hosting and email delivery providers. These providers are only permitted to use your information to perform services on our behalf and are bound by confidentiality obligations.
We may also disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Data Security
As a network security firm, we take the protection of your information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through this Site from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain contact form submissions and related correspondence for as long as necessary to respond to your inquiry, maintain business records, and comply with legal or contractual obligations. You may request deletion of your information at any time (see Section 6).
6. Your Rights and Choices
Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of certain uses. To make such a request, contact us using the information in Section 8 below. We will respond within a reasonable timeframe.
7. Children's Privacy
This Site is intended for business audiences and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Pinnacle Network & Security LLC
Martinsburg, WV
privacy@pinnaclenetsec.com
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date.
